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Question about an EDOF invoicing issue

Question about an EDOF invoicing issue

Here is a question from our member Deborah.

I have an unpaid invoice (it's blocked by the Caisse des Depots). I'vé been waiting for an answer since July.  I sent them a letter accuse de réception 3 weeks ago.  No reply.  They never pick up the phone if I call and dont reply by message via the site. Any ideas let me know. It's scandalous. I have a legal right to be paid (other invoices were paid no problem but this one had an admin error so more complex to resolve). 

Any thoughts?

You can either answer here in the comments or send Deborah an email at speakenglishandact@gmail.com

 

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K
Hi Deborah, the Caisse des Dépôts are atrocious about answering queries. I had a similar problem with an administrative mistake on an invoice. In the end I just transformed it into a credit note for my own records and put a new invoice into the system and they paid as if nothing had happened. I'm not sure it's the right way to go about it but at least I got paid!
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